Pricing and Payment Policy
For Customers:
The price you pay is the price indicated on the site, there are no further mark-ups later in the payment process. The payment system is powered by Paypal, so you will be redirected to their payment pages during the checkout process.
If you are not satisfied with the technical quality of the music you have downloaded- for instance if it distorts or will not play, then please contact us for a refund within 14 days.
For Artists:
Songstall charges a fee on all sales made through the Songstall system.
Songstall does not charge for signup, Artist Profiles or for uploads. Songstall takes a cut from your sales made through the system, so we only make money if you make money. At no time will you have to make payments to Songstall. Songstall charges the following:
| Artist's Currency | Single commission | Album commission |
|---|---|---|
| £ GBP | 25% + £0.25 | 25% + £1.00 |
| $ USD | 25% + $0.35 | 25% + $1.49 |
| € EUR | 25% + €0.40 | 25% + €1.19 |
| $ CAD | 25% + $0.35 | 25% + $1.49 |
Artists decide the price of their music on the Songstall system, within the following parameters:
| Artist's Currency | Single Price Range | Album Price Range |
|---|---|---|
| £ GBP | £0.35 to £5.00 | £1.35 to £100.00 |
| $ USD | $0.48 to $8.00 | $2.00 to $100.00 |
| € EUR | €0.55 to €6.00 | €1.60 to €100.00 |
| $ CAD | $0.48 to $8.00 | $2.00 to $100.00 |
The price you set is the price your customers will pay, not the amount you will make. The amount you make will be subject to Songstall’s charges detailed above. The Songstall system will tell you how much you will make per sale when you are setting your price.
Customers may buy artists' music in any available currency. Where this occurs Songstall will use its own exchange rates to determine an equivalent price in that currency. This does not affect the amount you will receive for your sales in your chosen currency.
Artists can track their sales via the Account Overview page, and Songstall will issue Statements to Artists each month, summarising their sales.
Payments are made to Artists when the artist requests a draw-down via the Account Overview page. This is subject to the amount due to the artist being £5.00 GBP / $10.00 USD / €10.00 EUR / $10.00 CAD or more, and that the funds are deemed to be “available”.
All sales are detailed on the Statement at the end of that particular month. Funds from that statement will become available for draw-down after the following month’s statement is issued.
For example, any sales made in October will be detailed on the Statement issued at the end of October, and will become available once the next statement has been issued at the end of November. This means that there will be a delay of between 4 and 9 weeks before funds become available for draw-down. This is to ensure that all payments are cleared satisfactorily and to allow a period for refunds or chargebacks to occur.
There are two methods for artists to draw-down their available funds.
1: Via Paypal. The Artist should open their own Paypal account, and then draw down the available funds using the links from the Account Overview page. This does not incur any further charges from Songstall.
2: Via Cheque, sent in the post. We can post a cheque to you, however this will incur a small charge to cover postage, and the charges levied by the bank to issue the cheque. Songstall will send the cheque as soon as is practicable, however as this is a manual process, and will involve postage times, there will be a delay before your cheque arrives. For these reasons, we recommend you use Paypal wherever possible.
These are the only two methods of draw down available, and Songstall cannot pay your funds in any other way. If you are not willing to use either of these methods, do not use Songstall.
In all cases, all Artists, Customers and Users agree to be bound by the Songstall Terms and Conditions.
The Songstall Pricing and Payment Policy is subject to change at any time and without prior notice.